To Create A New Account click HERE. To make changes to your account please call our Main Office at 315.473.4330.
VISA, MASTERCARD and DISCOVER will be accepted. Be advised there will be a 2.7%, non-refundable,
transaction fee applied to each credit card transaction.
Department Refund Policy:
All program and reservation refunds are required to be submitted in writing 30 days from the start of the program or rental for a full refund, less the $5.00 processing fee, with the exception of aquatics programs. Aquatics programs must be submitted ten (10) days for a full refund, less the $5.00 processing fee. Please be advised that credit card transaction fees will not be refunded in any case. All refunds will be paid by check and take 2-4 weeks to process.